What is JAMB Profiled Email Service?

The Profiled Email Service is a newly introduced system by JAMB that allows candidates to replace their lost SIM access with a verified email address.

Previously, JAMB services such as password reset, result checking, and profile recovery were tied strictly to the registered phone number. Losing that SIM meant losing access.

Now, with this innovation, candidates can:

✔ Access their JAMB portal via email

✔ Reset passwords

✔ Retrieve results and PINs

✔ Continue registration without the original SIM

This system was introduced to solve the widespread issue of lost, damaged, or recycled SIM cards in Nigeria

Who Needs This Service?

- You should use the profiled email service if:

- You lost the SIM used for JAMB registration

- Your SIM is damaged or inactive

- Your line has been recycled by network providers

- You can’t receive SMS from JAMB anymore

Step-by-Step Guide to Activate JAMB Profiled Email

Step 1: Visit an Accredited CBT Centre

You cannot do this online alone.

Visit any JAMB-approved CBT centre and request for the Profile Email Update Template (TEMPL 006)

Step 2: Fill the Template Correctly

You will be required to provide:

✔ JAMB Registration Number

✔ Full Name

✔ Old phone number used

✔ Profile Code (if available)

New Email Address (must not have been used on JAMB before)

You must sign a declaration confirming your details are correct

Step 3: CBT Centre Uploads Your Request

A CBT official will:

- Log into the JAMB registration system

- Upload your completed form

- Submit your request for processing

This ensures secure and verified handling of your data

Step 4: Verify Your New Email

JAMB will send:

- A verification link OR

- A confirmation code

Open your email and complete verification

Step 5: Access Your JAMB Profile

Once verified:

- Your email becomes linked to your JAMB profile

- You can now log in and access services

You can now:

✔ Reset password

✔ Check results

✔ Retrieve PIN

✔ Continue registration

Key Benefits of the Profiled Email Service

1. No More SIM Dependency

You don’t need the original phone number again

2. Better Security

Email-based access reduces risk of SIM swap or theft

3. Easy Access Anywhere

You can log in from any device globally

4. Faster Recovery

No need for lengthy SIM replacement processes

Important Things to Note

- You must use an email that has never been used on JAMB before

- Only accredited CBT centres can process this request

- JAMB does NOT regenerate a new profile code, but gives access through your profile

- Some CBT centres may charge a small service fee (not official JAMB fee)

Mistakes to Avoid

Avoid these common errors:

Using a new SIM to create another profile

- Using someone else’s phone number

- Trying unverified online agents

These can lead to profile duplication or disqualification

Alternative Option (If Possible)

If your SIM is still retrievable:

✔ Visit your network provider (MTN, Airtel, Glo, etc.)

✔ Recover the line

✔ Send your NIN again to 55019 or 66019

This is still the fastest method if available

Final Thoughts

The introduction of the Profiled Email Service by JAMB is a major relief for candidates across Nigeria. Losing your SIM no longer means losing your academic progress.

By following the official steps through a CBT centre, you can securely regain access to your JAMB profile and continue your admission journey without stress.